Refined Management. Exceptional Care.
ABOUT US
Shibumi Services is a property management company in Phuket, specializing in staffed private villas. It is a boutique operation dedicated to maintaining the highest standards of property care and guest satisfaction. We manage every detail, so villa owners can enjoy peace of mind while their properties perform at their full potential.
With a focus on precision, discretion, and personalized service, we treat every villa as if it were our own.
Shibumi Services at a glance
| Established | 2004. Twenty two years in Phuket villa management. |
| Registered | Shibumi Services Co., Ltd., Thailand, company number 0835547011986. |
| Location | Kamala, Kathu, Phuket. |
| Villas | Luxury villas and properties across Phuket. |
| Peak season occupancy | Above 85% across the villas in our care. |
| Team | More than 30 full time staff. |
| Distribution | More than 100 brokers, agents and booking platforms. |
| Guest rating | 4.94 out of 5 across the past year of guest reviews. |
| Management fee | 20% for long term rentals. Short term quoted per villa. |
| Price match | We will match any rate published by another luxury villa management company in Phuket, for the same scope of service. |
| Notice period | 60 days, either side. |
| Maintenance | Billed at cost, with receipts. No markup. |
| Led by | Matthew Gold, Yale '97, Columbia Business School '17 John Chadwick, Harvard '87 |
Comprehensive Luxury Villa Solutions
Full Property & Villa Management
Comprehensive villa care ensuring exceptional condition, long-term asset protection, and flawless presentation throughout every season.
Preventative Maintenance
Scheduled inspections and proactive solutions designed to prevent issues, reduce costs, and protect long-term property value.
Staffing, Training & Operations
Recruiting, training, and managing professional villa staff to deliver consistent luxury service standards and operational excellence.
Revenue & Marketing Management
Dynamic pricing, yield management, and global agent marketing that increase occupancy while protecting your villa's positioning.
Guest & Concierge Services
Personalized concierge and guest services ensuring seamless stays, memorable experiences, and exceptional hospitality from arrival to departure.
Compliance & Financial Reporting
Managing tax obligations and regulatory requirements with accuracy, discretion, and full compliance for complete owner peace of mind.
Expert Local Knowledge
Our deep understanding of the local market, combined with international hospitality standards,
allows us to deliver exceptional results for villa owners and unforgettable experiences for guests.
Complete Villa Management
Villa Management
We oversee all operational aspects of your villa to ensure it remains impeccably maintained, compliant, and guest-ready at all times.
- Villa & preventative maintenance
- Landscaping & pool cleaning
- Staff recruitment, hiring & training
- Villa manager, concierge, housekeeping & chef oversight
- Tax and regulatory compliance
- Guest relations & concierge services
From daily upkeep to long-term asset protection, your property is always in expert hands.
Maximizing Revenue Without Compromising Luxury
Villa Marketing
Our strategic villa marketing services are designed to increase occupancy, optimize pricing, and build long-term brand value for your property.
- Revenue & yield management
- Dynamic pricing strategies
- Online and global agent marketing
- Guest communication & booking management
- Reputation building through reviews & referrals
- Monthly financial statements & payouts
Every decision is data-driven, transparent, and aligned with your goals.
Let’s discuss how Shibumi Services can elevate your villa’s ROI and protect your investment.
Whether you’re seeking full villa management or strategic marketing support, our team is ready to assist.
Kamala Soi 16 (Street sign)
1/21 Moo 6, Soi 16, Kamala, Kathu, Phuket 83150, Thailand
+66 63 954 9144